Returns
At [Fithya], your satisfaction is our top priority. If for any reason you are not fully satisfied with your purchase, we offer a hassle-free refund policy β with a few simple conditions.
β
30-Day Money Back Guarantee
You have 30 days from the date you receive your item to request a return or refund.
π To be eligible for a refund:
Your item must be in the same condition as when you received it β unused, in its original packaging.
You must provide proof of purchase (order number or confirmation email).
You must contact us at [your email] before sending it back.
β Non-Refundable Items:
We do not accept returns or refunds for:
Items damaged by misuse or personal wear and tear
Items returned after 30 days
Sale, clearance, or promotional items (unless defective)
π Return shipping
We will cover the cost of return shipping. We recommend using a trackable shipping service to ensure safe delivery.
π³ Refund Processing
Once we receive and inspect your return:
We'll notify you via email.
If approved, your refund will be processed to your original payment method within 5β10 business days.
β οΈ Late or Missing Refunds
If you haven't received your refund yet:
Check your bank account or credit card.
Contact your payment provider.
If still unresolved, contact us at [your email].
π¬ Need help?
Contact us anytime at [support@fithya.com]
We're here to help you feel confident and supported every step of your booty journey!